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It is a common occurrence in the tech world. A developer spends months, even years coming up with a revolutionary idea, building an app and then launching it into the market, yet the app is shut down after a few months in circulation. Business organizations also develop apps to improve customer satisfaction, but the app does the opposite and only increases criticisms and negative reviews. What are the reasons for this problem, and how can they be remedied.
Building a unique app is the best way to build a strong and loyal, customer base. A lack of originality when developing an app does not bode well for the future performance of such a project. The value of seniority in the app world cannot be underestimated- even if your app is theoretically more functional than the existing similar apps, they have the advantage of having developed a reliable customer base. A comparative market research of your top competition will help you see the merits and demerits of launching a similar app into the market.
The decision to launch a new mobile app should always be customer driven. Some apps have a great idea and offer a unique functionality but failed to thrive because there is no market for such an app- no one needs that app. The importance of market and customer research and analysis is paramount and cannot be done away with. Competitor analysis will help you learn from the failings of your direct competitors and also understand how the top-selling brands created a market for themselves. Carrying out comprehensive research is time and cost effective.
The usability of an app is capable of making or breaking it. Customer reviews are an important part of mobile app development- negative reviews as a result of a poor user interface and poor response times are detrimental to the success of your project. Your app need not be stripped down to simple functions, but it should be able to be navigated with ease by the average phone user. Other factors like connection issues, lagging, forced shut down issues and account registration difficulties will all result in a disgruntled customer base.
Business and technology go hand in hand. Ensure you have a well-stated business plan and strategy to go along with your app development project. Every step of the app project should be accounted for, from the app launch to the presence or absence of a trial version, app monetization and subsequent app upgrades. The lack of a business strategy has led to many app developers falling short when the time to market the app comes. Profitability should be your ultimate goal in the end. So make sure you have a team that can handle the business side of the equation.
Your mobile app launch is a key aspect of your app development. The days immediately after you launch your app are some of the most important periods of your project’s lifespan. App users have been shown to discontinue use of apps that failed to meet their expectations, as soon as, three days after launch and installation. Ensure your app has no issues and is well optimized before launching it. A single lag or shut down is capable of losing you a customer or customers. A single negative review is enough to trigger an avalanche of bad publicity- it only takes a tech blog reviewing your app to lead to failure. Carry out intensive app testing on all platforms, iOS and Android, and ensure each platform’s peculiarities are accounted for.
Your app success or failure depends on you carrying out due diligence on the factors outlined above. Failing to account for market trends, customer satisfaction and marketing strategy will lead to your project failing from the start.