Application Support & Maintenance

The Company

Overview

We provide complete application maintenance and support services to address your business needs. Our support services cover both application and infrastructure maintenance. In addition, we offer flexible engagement models, including shared resources and dedicated teams based on your needs. As a result, you can optimise your costs and improve responsiveness through our support services.

Our Services

We provide continuous monitoring of the health and performance of your applications.

Helpdesk & Troubleshooting

We provide 1st, 2nd, 3rd level support services for your applications and handle troubleshooting and fixing issues.

Application Upgrades

We maintain legacy applications or implement mandatory upgrades like security patches, OS version updates and performance control.

Infrastructure Support & Maintenance

We monitor your core processes, hardware and overall performance to identify and fix faults and prevent downtime.

I enjoy working with Focaloid. The commitment, communication and quality of output is great. They are always my first choice.

Tom Mangan

President - Lead Orchard

We highly recommend Focaloid to any other companies who are looking to develop their own software. We found the team to be very professional and systematic. There was enough support and project management in terms of people, tools & communication was handled very well.

Nilesh Jadhav

CEO & Founder - QiSquare Pte Ltd

What I really like about Focaloid is the larger intent that they come with. It is not a client-vendor relationship, but rather a partnership - where they equally care about what we are developing and who we are developing it for.

Nikita Bengani

Associate Director - Quest Experience Lab, QUEST Alliance

Quick understanding, fast response. Very less downtime in the software app. The communication was clear, simple and they got the point. To me that's the best. They just got it. That's exactly what I expect from a development team like Focaloid.

Abhijeet Rege

Founder & CEO - Synergy Design Solutions

I have used many offshore companies and assumed I would have to micromanage the project. However, Focaloid was quite professional and completed the project ahead of schedule. They provided regular samples for approval and feedback. We also had weekly video conferences.

Johannes De Beer

Strategic Sales & Business Manager - List Premier Education

Focaloid team was really very quick to understand what I am trying to accomplish, the communication was better than what I had with others and the process was very smooth. One of the greatest aspects of working with them was the feedback they provided - excellent ideas which we went along with. And it's because of that that we continue to work with Focaloid anytime there's a new development or anything we want to add to the application.

Josh Ostby

Founder & CEO - RockPaperMe

You guys are seriously amazing! Thank you so much for getting this live. I really appreciate your quick work.

Rachel Smith

Account Manager - Magnifi Group

You guys are amazing. It has been a pleasure working with you all. Thank you for your extreme effort, dedication and focus.

Devdulal Das

Head Digital Marketing - IBM

The team is prompt, communicates well and the quality of their work is great. We are very happy with the relationship.

Sri Subramanian

Founder & CEO - VOLV

Focaloid Technologies is organized, on track, and works proactively to meet and outpace our deadlines. They are supporting a full platform rewrite in ASP.NET Core leveraging multiple categories of APIs to aggregate wealth management accounts from different banks.

CTO, FinTech

FinTech Platform

I have now been working with Focaloid for more than 5 years on various projects. They have been a team that's delivered well for us. They have a diverse set of talent pools and the organization is well run and stable. The combination of cost effectiveness, talent, trust worthiness and commitment to the relationship from both sides has made it an attractive way to engage.

John Amaral

Founder & CEO - Slim.AI

Services

Technology

Join our team

The Company

Maintenance & Support

Enhanced user experience with application maintenance & support services

Overview

Our Services

Application Support & Maintenance

Helpdesk & Troubleshooting

Application Upgrades

Infrastructure Support & Maintenance

Process

Training

Shadowing

Support

Why choose Focaloid as your Maintenance & Support Partner?

Tom Mangan

Nilesh Jadhav

Nikita Bengani

Abhijeet Rege

Johannes De Beer

Josh Ostby

Rachel Smith

Devdulal Das

Sri Subramanian

CTO, FinTech

John Amaral

Case Studies

Production Support for Europe based IOT service providers

Scaling a FinTech lending platform to enable growth

Our Clients

Awards & Recognition

How can we help you?

Services

Technology

Company

Maintenance & Support

Enhanced user experience with application maintenance & support services

Overview

Our Services

Application Support & Maintenance

Helpdesk & Troubleshooting

Application Upgrades

Infrastructure Support & Maintenance

Process

Training

Shadowing

Support

Why choose Focaloid as your Maintenance & Support Partner?

Tom Mangan

Nilesh Jadhav

Nikita Bengani

Abhijeet Rege

Johannes De Beer

Josh Ostby

Rachel Smith

Devdulal Das

Sri Subramanian

CTO, FinTech

John Amaral

Case Studies

Production Support for Europe based IOT service providers

Scaling a FinTech lending platform to enable growth

Our Clients

Awards & Recognition

How can we help you?

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