How are mobile apps transforming the E-commerce industry?

24/04/2024 20mins
Phani Kumar S


The use of mobile apps for business purposes, including e-commerce, has experienced a huge upsurge in recent times. Today, over 2,200,000 Apps are available on various App Stores for download compared to a mere 800 apps in 2008 when the journey began. Although the use of mobile apps used to be dominated by gaming and entertainment industries, these apps are now available for almost anything.

Now, nearly all industries need one app or the other to improve performance and the e-commerce industry is not an exception. Online retail sellers on different platforms such as Amazon, Etsy, and eBay are already using mobile apps to drive sales.

Moreover, there are lots of apps on the App Store that are specifically configured for e-commerce businesses. Some of these apps include Shopify, SaleHoo, WooCommerce, etc. There is no doubt that these apps are helping sellers drive sales and grow their businesses.

Read on ,if you are still wondering how e-commerce mobile apps are changing online sales.

1. E-commerce mobile apps are redefining online sales

With e-commerce mobile apps, online sales are becoming a lot easier. Customers don't have to waste their precious time logging into a mobile website before they can search for desired items. With a single click on a mobile app, they can easily find what they want. A recent study shows that revenues from mobile retailer apps in 2015 alone reached $80.94 billion. The estimation further reveals that the figure will rise to $206.53 billion by end of 2018. This is about 155% increase in just three years.

2. Mobile apps are helping small businesses to scale their sales

The beauty of e-commerce mobile apps is that it gives new sellers the opportunity to operate on equal footing with established sellers and industry leaders. In a nutshell, mobile apps give new sellers a boost and equal opportunity to make it big in the e-commerce industry. With the apps, customers can access products and services in just a few taps.

3. Mobile apps enables swift payment

Mobile apps are purpose-dedicated. They make it easier for buyers and sellers to transact without much hassle. The e-commerce apps are configured to leverage some of the features on your mobile phone for effective performance. Mobile apps also make it easy for e-commerce platforms to integrate with other service providers. This can make checkouts and payments a lot easier compared to using desktops and mobile websites.

4. Mobile apps enable multiple integrations

Mobile apps are now easy to build. Different e-commerce platforms are now building their own apps. The various platforms can now integrate with other relevant platforms.

5. Enables instant communication

With mobile apps, e-commerce businesses can stay connected with users 24×7 .This helps in providing excellent customer service and results in excellent customer satisfaction and retention.

6. They serve as marketing channels

Another invaluable potential of e-commerce mobile apps is the fact that they can serve as marketing channels for sellers. Since users may have to sign up to make use of mobile apps, depending on the configuration. Sellers can make use of customers’ email addresses and mobile numbers for marketing campaign in case of new offers.


With e-commerce mobile apps being more and more user-friendly as technology advances, the potential for online sales will continue to be on the rise. No doubt, this development will continue to place the e-commerce industry ahead of other industries in terms of online sales.


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