Axis Mutual Fund is the 7th largest mutual fund house by asset size and the mutual fund wing of the 3rd largest private bank in India – Axis Bank. They have over 11 years of experience in the Indian asset management industry across asset classes with nearly 9 million active investor accounts in various schemes and presence in over 100 cities of the country.
28Bn AUM
8.7 Mn Active Investors
100+ Cities present in
Nodejs
Angular
Docker
Kubernetes
Redis
RabbitMQ
Nginx
Jenkins
MySQL
Jira
BitBucket
The client wanted to introduce Whatsapp as a channel of communication with their investors & distributors. Through this channel, they wanted to facilitate an easy access to different account related queries for their customers. The customers could also connect with the customer care agents through whatsapp.
We organised discovery workshops to gather requirements and this was followed by a technical analysis. At the end of the discovery phase we documented the functional and nonfunctional requirements.
Design a microservice architecture for the application
Incorporate Machine Learning to learn and address frequently asked questions
Securely connect with different on-premise client systems via APIs to fetch data
The system should be hosted inside the clients secure internal infrastructure.
All activities and messages should be logged
The platform should be highly scalable and secure. The System should be designed to scale up and down based on demand
These were the major risk factors that we identified during our technical discovery phase
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